Legal Information

Business Name: Kite SystemsKVK Number: 99816687Support Email: [email protected]Last Updated: June 2026

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Privacy Policy

Last Updated: 10 June 2026
1. Overview
Kite Systems (“we”, “our”, or “us”) provides software tools that help users transform unstructured input into structured outputs using backend processing workflows.
This Privacy Policy explains what information we collect, how we use it, and what rights users have regarding their data.
2. Information We Collect
We may collect:
Account information (such as email address and billing details)
User-provided text inputs
Generated outputs
Usage and analytics data
Technical information such as browser type, device information, and IP address
Customer support communications
If users provide their own API credentials for third-party services, those credentials are used only to facilitate requested functionality.
3. How Information Is Used
We use collected information to:
Provide and maintain the software
Process subscriptions and billing
Improve functionality and reliability
Monitor abuse, fraud, or misuse
Respond to support requests
Comply with legal obligations
We do not sell personal information.
4. Third-Party Services
We may use third-party providers for:
Payment processing
Hosting and infrastructure
Analytics
Authentication
AI/LLM processing
These providers may process data as necessary to provide their services.
Examples may include:
Lemon Squeezy or Paddle (billing)
OpenAI (LLM processing)
Bubble/Vercel/Render/etc. (hosting)
5. Data Retention
We retain information only as long as reasonably necessary to:
Provide the service
Maintain account history
Resolve disputes
Comply with legal obligations
Users may request deletion of their account and associated data by contacting:
[email protected]
6. Security
We take reasonable measures to protect user information, but no system can guarantee absolute security.
7. GDPR and International Users
Users located in the European Economic Area may have rights including:
Access to personal data
Correction of inaccurate data
Deletion of personal data
Restriction of processing
Data portability
Requests may be sent to:
[email protected]
8. Children’s Privacy
The service is not intended for children under 18.
9. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the service after updates constitutes acceptance of the revised policy.
10. Contact
For privacy-related questions:
Kite Systems
[email protected]

Terms of Service

Last Updated: 10 June 2026
1. Acceptance of Terms
By accessing or using RequestSpec, users agree to these Terms of Service.
If users do not agree, they should not use the service.
2. Description of Service
RequestSpec is a self-service software application that transforms user-provided input into structured outputs using backend processing workflows.
The service may include AI-assisted or LLM-assisted processing features.
3. Eligibility
Users must be at least 18 years old and legally capable of entering into binding agreements.
4. Accounts
Users are responsible for:
Maintaining account security
Protecting login credentials
Activities occurring under their account
5. Acceptable Use
Users may not:
Use the service for illegal activities
Abuse or disrupt the platform
Attempt unauthorized access
Reverse engineer the platform
Upload malicious content
Use the service to violate third-party rights
We reserve the right to suspend or terminate accounts that violate these terms.
6. Billing and Subscriptions
Subscriptions are billed according to the pricing displayed at purchase.
Subscriptions automatically renew unless canceled before the renewal date.
Billing and payment processing may be handled by a Merchant of Record provider such as Lemon Squeezy.
Subscriptions include the monthly usage allowance displayed on the product page. Usage limits may apply depending on the selected subscription plan.
Unused monthly credits do not roll over into future billing periods unless explicitly stated otherwise.
7. Cancellation
Users may cancel subscriptions at any time through the billing portal or account settings.
Cancellation prevents future renewals but does not retroactively refund completed billing periods unless otherwise stated in the Refund Policy.
8. Refunds
Refunds are governed by the Refund Policy.
9. Intellectual Property
The software, branding, workflows, and platform infrastructure remain the property of Kite Systems.
Users retain ownership of their own submitted content unless otherwise specified.
10. Generated Outputs
Generated outputs may contain inaccuracies or incomplete information.
Users are responsible for reviewing outputs before relying on them for operational, legal, financial, medical, or business decisions.
11. No Warranties
The service is provided “as is” without warranties of any kind.
We do not guarantee:
Continuous uptime
Error-free operation
Specific business outcomes
Compatibility with all workflows
12. Limitation of Liability
To the maximum extent permitted by law, Kite Systems shall not be liable for indirect, incidental, or consequential damages arising from use of the service.
13. Changes to the Service
We may modify, suspend, or discontinue portions of the service at any time.
14. Changes to These Terms
We may update these Terms periodically. Continued use of the service after updates constitutes acceptance of the revised terms.
15. Governing Law
These Terms are governed by the laws of the Netherlands unless otherwise required by applicable law.
16. Contact
Kite Systems
[email protected]

Refund Policy

Last Updated: 10 June 2026
1. Overview
This Refund Policy explains how refunds are handled for subscriptions and purchases related to RequestSpec.
2. Subscription Billing
Subscriptions renew automatically unless canceled before the next billing cycle.
Users are responsible for managing their subscription status before renewal.
3. Cancellation
Subscriptions may be canceled at any time through the billing portal.
Cancellation prevents future charges but does not automatically refund previous billing periods.
4. Refund Eligibility
Refund requests may be reviewed on a case-by-case basis.
Refunds may be denied in cases including:
Extensive prior usage
Abuse of the refund system
Violation of Terms of Service
Failure to cancel before renewal
5. Technical Issues
If the platform experiences major technical failures preventing reasonable access to core functionality, users may contact support for review.
6. Chargebacks
Users are encouraged to contact support before initiating chargebacks.
Fraudulent or abusive chargebacks may result in account suspension.
7. Contact
Refund requests and billing questions:
[email protected]Support and Cancellation Information
Contact
Support inquiries:
[email protected]
Response Time
Typical response time:
Within 5-7 business days
Subscription Management
Users may:
Update billing details
Cancel subscriptions
View invoices
through the billing portal provided during checkout.
Self-Service Model
The platform is designed as a self-service software product.
No consulting, managed services, or guaranteed custom workflow implementation are included unless explicitly stated.